The explosion of social media in recent years has created tremendous opportunity for businesses. But with that opportunity has come tremendous risk in a number of areas. What can companies and organizations do to protect themselves? Toby Merrill of ACE USA recently spoke to HB Litigation Conferences and answered these questions and more. Merrill will be the co-chair of the NetDiligence Cyber Risk & Privacy Liability Forum in June 2011. Click and hear what he had to say.